Called to check on us the next day which was nice.

Check in was very easy. Called guest services about midnight one night, they came right over and investigated our issue. Issue resolved it's self just after their arrival. We were impressed by their responsiveness. We extended our stay by one night and that process was also very user-friendly. We will definitely rent this unit again.

There was great communication. The day after arrival someone called to see if there was anything they could do and to see if we were satisfied with the place.The condo was clean and as described. It was in an excellent location. Easy check in and check out.

Answered all questions courteously. Loved being able to walk to places.

good place 2 stay on vaca clean close to town good a/c

Very nice place. Extra pillow cases are needed. Thanks for making sure the pool was clean every day?

The truth is more than I expected, definitely next year I will come to this place

Quiet and comfortable, but would have liked that carpet gone.

It was a wonderful stay like the last time. The condo was very clean and very spacious. It was convenient to downtown.

Everything was as I expected as referenced in the listing.

very nice condo unit, couldn't ask for a better lay out.

The location was great for what we were wanting to do in pigeon forge! The place was very spacious and accommodating. I do think a couple things could be added or adjusted to make the stay alittle better! Adding some coffee filters and salt and pepper for basic necessities in the kitchen. The toilet paper holder in the guest bathroom was in a very awkward place. I think if it was relocated to in front of the toilet it would be more usable for guests. Adding a hairdryer would be very accommodating. Also a printed TV guide of what channels are what numbers would be so helpful! The beds and couches were so cozy!

We had an excellent experience with you! We had one issue with a dog barking in the condo next door to ours- when I called in to report it, the lady said she would send someone out to see if they could do anything about it, even though the condo that the obnoxious barking was coming from was not managed by your company. The check-in and check-out process was easy.

It was an amazing experience staying with you guys we will definitely be back

Everything was clean, easy access/handicap parking for my disabled mother

Location was IDEAL!! Only a block off the Parkway, so it was quite and relaxing! VERY clean

Everything went as planned. Access was easy. Condo was clean and ready to go when we got there. Checkout was simple. My only complaints - king bed mattress not so comfortable and the street lights were coming through the bedroom windows.

good it was a nice place and we will be back there again

had a great time. need to replace frying pans they were wore out.

Everything was great! Our family thoroughly enjoyed our stay and vacation.

Wonderful experience! Our family had a great time. The location is convenient and the condo is very clean. It's easy to check in and the owners are amazing to work with.

We loved our stay and we’re very happy with everything!

Very easy to book and check-in and the condo was extremely clean and nicely appointed.

The condo was nice and we had a great time.

The condo was very nice and clean. The staff was friendly and courteous.