Very fast response if you have an issue/concern. Very friendly

Booking and check in process was very easy. Check out was easy once we received instructions. It would have been nice if there was more information/instructions at the cabin for check out. Prompt responses were received.

We love it in this log cabin community it’s so private and away from the noise of the main strip. We loved our cabins set up and the wrap around porch. Great space for family memories.

It was like coming back home. This is our second year at Liams Retreat and we were not disappointed. The cabin was clean and cozy. The swing on the back porch is my favorite place of all!

Nice cabin. Beds were comfy. Nice size TV ‘s. AC worked great since it was so hot outside. Liked the covered parking area

You will Love this cozy cabin. Beautiful and the wrap around porch We will definitely stay again..❤️

I did enjoy my stay. And I would want to stay there again by the way I left my two pillows on the master bed down stars. Is there any way that I could get them back?

Easy check in/out process. Excellent customer service. Loved getting a call to make sure everything was okay and also to let us know about the boil water warning.

Awesome it is an amazing cabin we enjoyed our stay and didn’t want to leave

Liam's Retreat was beautiful. We rented it through our points from Capitol Vacations. We are planning our next trip back and hoping we get the same cabin.

Cabin was nice and clean and beds were comfortable and Hot tub was great too!!

It was so peaceful and relaxing. Truly what I needed to get away and I definitely plan to come back next year for a whole week.

We absolutely loved it and would rent from you guys again. The lease process was easy and stress free. Thank you for having us.

First visit to Liams and it won’t be my last!! Beautiful cabin in an awesome location!!!

Wonderful as always. We have stayed at this cabin a few years ago. You definitely get what you see in the pictures. Its a beautiful place we look forward to staying again in the future.

Reservation staff was very easy to work with us. We had one small issue that was resolved within 30 minute of notifying the rental agency. Cabin was just as the reservation staff stated it was, very happy with the stay and location.

We stayed at Liams Retreat and it was amazing. The cabin felt like home the second we stepped inside. We spent hours enjoying the swing on the back deck. We already booked for ten days next year!

This cabin was great it felt like home. I'm very pleased. I told my husband I would love to live there permanently.

We loved our cabin! The decor was beautiful and it was very comfortable and cozy. The location was perfect. Out in the country but close enough to reach all the area attractions within a couple of minutes.

Great cabin in a very nice area. The cabin was clean, well stocked and very easy to access. Drove up and moved in like we had lived there forever.

Overall great place to stay. Only complaint was not being able to check in when I was told check in was @4. Waiting until the last minute to say they were running behind after we traveled 8 hours was frustrating. But the cabin is beautiful.

Our whole experience with the rental and the area activities was perfect.

It was very relaxing. Also a plus that it was close to Gatlinburg and pigeon forge but far enough out so that we didn't hear any traffic.

Our only issue was the cleanliness. There was a huge amount of hair in the shower, the counter tops had not been wiped down and were pretty sticky and the floors were pretty dirty.

Had a great stay, wonderful spot that was very clean and accommodating. Would definitely stay here again if we come back to the area. Very small comments about how the cabin can be improved: fridge door hinge makes popping sound when opened and closed and toilet handle in upstairs bathroom is not connected resulting in the toilet continuously running on occasion but was easily fixed. Overall a fantastic cabin that made our vacation a great success.

Rental, check-in/out processes very easy. Place was nice. The only problem is there was white powder stuff all over the floors and couches. Looks like someone took Christmas decorations out and never bothered to vacuum or clean up before our arrival.

We enjoyed our stay. Everything was perfect. It snowed while we were there and it was beautiful. Cabin included everything we needed. The only thing I would suggest to do do differently is to lighten up on the Christmas decor. I loved the holiday feeling but it was a little over done. The decorations we in our way and we kept having to move them.

We had a wonderful time. The cabin was beautiful and we will definitely be back !!!

Wish check in time was a little sooner for those who travel from afar.

The cabin we stayed in was everything as advertised. We would definitely book it again of we return to the area in the future.

Everything was great, however I gave a four instead of a five star due to you could tell it hasn't been dusted in a while which meant there were lots of spider webs and dust especially in the master bedroom. As you're laying in bed looking up it's dusty. But everything else was wonderful.

Great! Clean and comfy. Will be returning in the future.

Great place Love how easy it is for me especially cause I’m in a wheelchair beautiful place !!!! Will be back love liams retreat !!!!

I absolutely loved the place! It was very relaxing It was homey and comfortable

Everything was great, cabin was awesome, customer service was excellent

I would have liked to have a better message than we need contact information by email. It was not descriptive enough. Other than that one detail everything was perfect!

Patsy was the absolute BEST!!!! The stay was wonderful. We would stay here again 100%

Wonderful experience! We loved it so much we added another day to our stay! We have a 2 year old and a 3 year old and it was a great experience for all of us. Amazing, beautiful and very comfortable.

Cute and cozy cabin...had everything we needed! Hot tub is amazing...master bathtub RELAXING! I used a locally made bath bomb that made it extra special. Lots of options w the cable and movie channels allowed for a snuggly night in on the coldest night. Bed has a copper mattress that was super comforting after a long day of hiking and walking the Gatlinburg strip! Thank you for a relaxing great time!

Great job all the way AROUND KEEP up the good work

Booking could not have been easier - and the booking agent that I spoke with through VRBO was very helpful and knowledgeable. I had asked for recommendations for a cabin that wasn't located on the top of a mountain and that didn't have lots of twists and turns to get to, and the agent answered my questions and helped me out quickly. Excellent customer service!

The pictures of this cabin were very accurate. We love the smokey cove resort, it's just enough out of town but still close enough to go enjoy lunch or dinner in town. We will definitely be back next year.

Cabin was clean and comfortable. Well equipped. Couldn't enjoy the pool table, it was very cramped.

Great cabin. Great features onsite. Clean with everything you need for a weeks stay.

These cabins were the greatest of all the ones I've seen. Up to date and very nice. Truly enjoyed the experience.

Very good! Very nice cabin. We enjoyed our stay and the accommodations!

Very clean plenty of utensils and had all the things we needed to start out and very nice people

Liam’s Retreat was a way nicer cabin than the others we have rented from you. We loved Smokey Cove!

Great, clean place. Very relaxing and peaceful. Not too far from town.

Decorated great, staff very nice, extremely clean, hot tub was fantastic. Not enough room for pool table

Outgoing and helpful staff! Beautiful cabin. Great amenities. Great customer service

Wonderful!! We’ve stayed at several cabins and Liam’s Retreat was by far the best!

We really thought the cabin was beautiful. Beautifully decorated and for the most part very clean. The hot tub seemed to be on its last leg. There was mold on the master bedroom shower liner. Otherwise, really a great cabin!

The cabin was magnificent. It was perfect for our short term stay.