Amazing experience!!! Customer service was excellent! Had an issue with the jacuzzi and someone came right out even though it was very late!!!

Heritage cabin rentals was great. Very helpful and polite, will recommend to family.

Easy check-in, check-out, and answered any questions promptly. Nice location.

Furniture and bed are a little uncomfortable. Nice quiet area.

Service was great. Like the text and email system regarding checking in and out.

Very clean, very nice, overall great! Easy check-in and check-out

Only things I noticed that needed attention was the shower head needs cleaning and some kind of tv channel lineup. The unit was very nice and clean.

The condo was very clean and cozy. We enjoyed it very much!

Access to everything was very close to Condo. Made the stay even better.

could of told about the lock but everything was good

Great service everything was awesome and the neighbors were great .

The accommodations were clean and stocked with what was needed

Place was as described and close to everything enjoyed and would stay again

Easy booking process, very nice and very clean. Will be back

Charlie in lundry made the difference. After sharing my concerns he went out his way to meet my needs

As always eagles resort properties made our visit comfortable and cozy. It’s always been a pleasant visiting here. Friendly service and meet our needs.

Check in and check out was easy. The cabin was lovely. So was the scenery.

We loved our stay! Only comment we have is that the coffee maker may need to be checked out - it overflowed out the top of where K-cups go the times we tried it.

Bathroom had an odor. We had to buy candles for the stench.

3 of us stayed 4 days for a mini vacation in pigeon forge. Location was great and very convenient to the strip in pigeon forge. I really loved how convenient, quick and easy the booking and payment process was. The online support agent PATSY was the best and VERY helpful. Would rate the price 10 stars if possible. Cost for the condo was less than half the price of a hotel with 2 queen beds.We did have a 5 star experience, the only thing that would have been better would have been access to a washer and dryer on the premises. Thanks *highly reccommend*

Great stay ! Fridge was a little loud, also had some allergy trouble seemed to be a lot of dust in the condo but other than that had a good stay.

Condo 112 was very clean and neat. Kitchen was well supplied with everything we needed. My only complaint is the couch in living room needs to be replaced. It still looks good but is very uncomfortable. The seats sink down on the whole couch.

The condo was very home like. Clean and comfortable. My husband and I spent our honeymoon there this past week. The only issue we had was we were there for a week with no washer or dryer and no clean towels after the first couple of days. Other then that minor hiccup the over all experience was great!!!

Jeremy that worked at the front desk was super nice whenever I called! He was very knowledgeable about the property, and made the entire check-in process a breeze! The condo at CC112 was overall pretty nice, and very well stocked with everything we could need. However, the carpet was filthy, and in desperate need of a professional cleaning. When we walked across the carpet barefoot, our feet would turn black! There was also some soapscum around the top ring of the jacuzzi, but I was able to clean it off so it wasn't a big deal. The front doorknob on the inside of the condo looked like it was missing a screw, and kept falling off. There was also an issue with the fireplace not working. It was late when I arrived but I called the front desk about it, and the lady that answered the phone took down my information and told me she would have someone call me back about the issue. I didn't get the name of the lady that called me back that night, but she was very rude and acted like she didn't want to be bothered. The fireplace was supposed to be turned on after mid-Sept. according to the paperwork, but the lady said they may have not turned on the gas yet, and was supposed to send a maintenance worker out the next day after 9am to check the fireplace, but no one ever showed up.

It was a relaxing and comfortable experience. Furniture could use a upgrade. Jacuzzi didn't work. Overall we had a nice time.

Rooms are spacious and clean. Outside chairs and table were comfortable and peaceful

Amazing! Beautiful, clean and comfortable. Will definitely stay again! Had everything we needed and then some!

Very nice condo. Need room darkening curtains in the bedroom. There are 2 huge spotlights that shine in from the hotel parking lot. Sink in bathroom is very hard to turn off after turning it to hot water.

It was a great price, location, very clean and everything that we needed

The condo was great clean and had All house hold supplies you need to stay there. We would stay there much as we could.The area is very peaceful and quiet.

We loved our condo. The room was clean, very nice and private.

Very nice accomodations. Clean, up to date and comfortable. Check in and check out were very, very easy!

It was clean condo it’s also affordable prices. Keep the good work.

The condo I stayed in was very nice & clean which has been my experience with Eagles Ridge. Everything you need is already there. Should you encounter any problems they take care of it within minutes. My 1st time in the condo was listening to children above me run from front to back of the unit all day unless they left. But the condo was 5stars. Would recommend that anyone stay here. You will be glad you did