Megan

Oct 15, 2024

4.0/5.0

Our stay was nice. We didn’t have sheets for the pullout couches but were able to make do with blankets we brought from home. Our cabin was clean. The upstairs fireplace over the tub did not work which was a bummer as it was a focal point for this specific cabin reservation. The TV in the upstairs bedroom would not allow us to change to regular cable TV channels. This is not a main factor as time was not really spent in the bedroom but should be noted so it can be fixed for future reservations. The kitchen could use a wider variety of items needed. For example we had only 1 mixing bowl. Overall we had a very good experience staying in our cabin and would stay in this cabin again. Anything listed above were minor items in our eyes that would not deter a future stay.

Kellie

Aug 22, 2024

5.0/5.0

The cabin was cozy and well laid out! We enjoyed our 3 nights there and wish we could stay longer. I loved the hot tub and kitchen so I could make some meals. My husband loved the pool table and he said the couch was very comfortable as was the bed. Thanks for a wonderful stay!

Gloria

Jul 22, 2024

5.0/5.0

We really enjoyed the cabin. It was in a great location and the kids fell in love e with the pool table.

Kim

Jul 12, 2024

5.0/5.0

We loved the cabin and experience! I liked being secluded yet minutes away from all the attractions. I enjoyed sitting on the deck in the morning and listening to the birds. Even had a bear stroll by our last morning!

Lauren

Jun 22, 2024

5.0/5.0

Very Clean house with the perfect space for our family.

Suzanne

Jun 17, 2024

5.0/5.0

Very peaceful and clean cabin. Excellent customer service. All issues were resolved immediately.

Mackenzie

Mar 8, 2024

4.0/5.0

Loved the location and privacy. Hot tub was great and cabin was very spacious. However, the water would only stay hot enough for one shower and the water in the bath tub upstairs was black - gross.

Donald

Nov 20, 2023

5.0/5.0

Great stay wonderful cabin good location Check in and out easy

Mark

Nov 10, 2023

5.0/5.0

The cabin was awesome. This was our second stay here. The hot tub had been updated. The cabin was very clean. Loved everything about it! Will definitely stay here again!

Teresa

Jul 31, 2023

5.0/5.0

Great cabin. Very clean. Staff were excellent. Would stay again.

Tabitha

Jul 1, 2023

5.0/5.0

Everything was wonderful. Refrigerator was leaking but maintenance responses quickly. Also, we wished the fireplace worked over jacuzzi! But overall is was a great stay. Will definitely come back

Walter

Jun 7, 2023

5.0/5.0

all of you do an excellent job,i would not stay any place else

John

Mar 23, 2023

5.0/5.0

We are very pleased with our stay at Eagle Ridge! The staff was so helpful from the reservation process to check out. We also appreciated the early check in as well, since we were travelling with an elderly Mother that made the process so much smoother. This was our first stay but will not be our last! We will return soon! Thanks again! Ps we loved the decorations for spring, that was such a nice touch!

Robin

Mar 5, 2023

5.0/5.0

Great!! We love standing with Eagles Ridge!! Patsy is amazing!!

Violet

Dec 7, 2022

5.0/5.0

Check-in and check-out very convenient. The cabin was all we could have asked for. Clean and well stocked with what we needed for our stay. We have stayed with Eagles Ridge several times and would definitely do so again when visiting Pigeon Forge,

Deborah

Aug 29, 2022

5.0/5.0

Checking in and out was super easy. Staff was friendly and resolved our wi fi and garbage issue so quickly! We will definitely choose Eagles Ridge for our next trip.

Janet

Jul 20, 2022

5.0/5.0

Great ,friendly ,great location lovely house, hot tub was low on water.

Douglas

Jul 9, 2022

5.0/5.0

Everything was perfect from the time we checked in till we left we will be back again

Gregory

Jun 24, 2022

5.0/5.0

Easy check in and check out quick to respond to our issue.

Anita

Jun 20, 2022

5.0/5.0

Our stay was wonderful and staff was very helpful and friendly.

Gary

Jun 13, 2022

5.0/5.0

Are place was nice. And all ready thinking about a return trip.

Lindsay

Apr 7, 2022

4.0/5.0

Cabin was nice. The bed in the master bedroom needs to be updated. It was a little uncomfortable

Jeff

Sep 22, 2021

4.0/5.0

Other than the fact that check in is so late in the afternoon, we love staying here.

Shawna

Aug 22, 2021

5.0/5.0

We had a great time. The house was a bit dusty but frequently used surfaces seemed clean. Hot tub and pool table were great. Perfect distance from everything

Elizabeth

Aug 8, 2021

4.0/5.0

It was great just didn't get to stay long enough the cabin was very nice loved the pool table and hot tub

Maribel

Jul 25, 2021

5.0/5.0

I had an Easy and quick contactless check in and check out

Brandon

May 29, 2021

5.0/5.0

The cabin was clean and private. It did need some updating and more detailed cleaning, but overall it was great. The large window was broken and the upstairs toilet had issues flushing.

Cathy

May 25, 2021

5.0/5.0

Excellent customer service and cabin very nice and clean . Had everything you need

Jasmine

Apr 8, 2021

5.0/5.0

The cabin was nice. Was well maintained. The hot tub couldve been warmer but over all it was okay ❤️

Mary

Mar 14, 2021

4.0/5.0

Cabin was nice but not the cleanest. Could write my name in the dust on the gas log heater moldy coffee grounds left in coffee pot. Filthy oven

Robert

Feb 24, 2021

5.0/5.0

Loved the cabin we stayed in!!! It was very cozy!!

Andrea

Feb 7, 2021

4.0/5.0

Overall, very well! The cabin was nice minus some repairs that needed to resolved. We needed assistance, but no one answered the phone.

Karen

Jan 18, 2021

5.0/5.0

The cabin was really nice. Just enough room for the 3 of us. Kitchen could have used a mixing bowl. Couldn't get our game system to work on the tvs. Carpet was a little on the messed up side. But that was minor stuff. We played cards instead of playing his game. And used a cereal bowl to mix up pancakes. So overall was great and would stay again. Best hotter we've had in all of our previous stays. Thank you for the great mini vacation.

Thomas

Jan 17, 2021

5.0/5.0

Have no complains check in was quick and easy. Clean room

Sharee

Dec 27, 2020

4.0/5.0

Nice cabin smaller than thought. Not big enough for 8 people. Was dirty could write name on furniture. Party of 4 spent one night and headed back home after a 6 hour drive because of the dust caused severe allergy symptoms for the two 4 year olds. Pipes sound like they are coming through the walls went taking shower. No cable for 2 days which was a disappointment for other children. Overall this was my first time and everything else I enjoyed. Even the snow. Staff was great and plan on coming again but cleaner cabin.

Jennifer

Nov 27, 2020

4.0/5.0

Confusion on how to light fireplace, or use DVD player can be alleviated with instructions on refrigerator. Also, upper level is a sauna when downstairs is 69 degrees. Loved the cabin though!

Jason

Nov 3, 2020

5.0/5.0

The house was clean was perfect for the family. The view was great.

Stephanie

Oct 26, 2020

5.0/5.0

Just left my stay was awesome. The check in/check out process was exceptional. The cabin was nice and clean. The jetted tub was great. The staff was wonderful called to check in on us during our stay. We enjoyed ourselves will be using Eagles Ridge for future stays.😍😍

Chalmers

Oct 10, 2020

5.0/5.0

Had a great family experience! the cabin worked out better for my family as far as privacy and accommodations. the price of the stay was equal to that of cramming into a motel room with less space and having a far better view and less traffic on the road. we had a great stay and will be using for our stays in the future.

Joe

Aug 9, 2020

5.0/5.0

Black Bear Hideaway is very nice cabin! Had everything we needed.. The upstairs bedroom and bathroom needs updated. It does not go with the rest of the cabin! But other than that nice place.

Walter

Jun 20, 2020

5.0/5.0

Clean and comfortable with easy access, called about garbage and was picked up within 10 minutes

Cristel

May 30, 2020

4.0/5.0

Everything was fairly clean, we have plenty of extra towels. All Appliances were working . We have a trouble with the Hottub the second day of our vacay and maintanace arrived less than 40 min later after I place my call. The 2 things that were lil concern: microwave vent was dirty and one of the stove burners is crooked. Nothing crazy but fixable. Other than that, everything was great!

Amy

Jan 21, 2020

5.0/5.0

Everything was great! We would love to come stay again in the future.

Vanice

Jan 2, 2020

5.0/5.0

It was good. When to mining for gens. Then to pancakr

Gordon ryan

Nov 1, 2019

5.0/5.0

front desk fantastic cabin was really goon....maybe less stairs would have been better

R

Jul 7, 2019

5.0/5.0

We enjoyed our stay. The accommodations really met our needs and the location was great.

Nicole

Jun 17, 2019

5.0/5.0

Very nice clean cabin. We really enjoyed our time at the cabin.

Tommy

Apr 25, 2019

4.0/5.0

The cabin qas great for size but could use some updating

Jessica

Mar 30, 2019

5.0/5.0

I loved the cabin. Would definitly stay with you again.

Tina

Mar 12, 2019

5.0/5.0

My family and I loved the black bear hideaway! Spacious, comfortable, and the hot tub was very relaxing! We can't wait to visit again my three kids didn't want to leave the cabin! We really loved it. The ladies at the front desk we're very helpful and got right on the call to maintenance to light the pilot light in the upstairs bedroom. Thanks for having us!

Matt

Jan 22, 2019

5.0/5.0

Super easy to book. Super easy to check in. It's always a pleasure to stay in Eagles Ridge.

Steven

Nov 20, 2018

4.0/5.0

Really clean and fun great location and quiet will be back in futuewy

Tracy

Nov 8, 2018

5.0/5.0

The only complaint that we have is that there was a critter in the attic at night. Possibly a squirrel or possum. It made a lot of noise at night, running around above the bedroom in the upstairs.

Mary

Apr 4, 2018

4.0/5.0

Very nice cabin, enjoyed everything in pigeon forge, very pricey place to visit

Tonya

Dec 30, 2016

4.0/5.0

We have been staying at eagles ridge for awhile now and this was the first time we were not pleased with our cabin. Cabin could use a good cleaning. We love the location and the staff is always very friendly.

Gloria

Dec 6, 2016

4.0/5.0

We loved all the detailing of the cabin and the atmospher surrounding it.

ER316 - Black Bear Hideaway

Amenities

Rooms