Process was easy and cabin had everything we needed, clean and well taken care of.

This was my first time to the area and the cabin and location were perfect. We could go either way in just minutes to see what the area had to offer. Will definitely be back.

Clean and convenient Wish the fireplaces worked consistently Beautiful cabin

We had an amazing time in a wonderful cabin. Everything was spotless and the area was very peaceful with amazing views.

Clean, everything you need. Fast service if any issues. Check in, check out easy

The cabin was very nice and clean when we arrived. The view was awesome to the mountains. We suggest that a new hot tub be put in since the jets do not put out much pressure, the cabin temp got up in the middle of the day and did not cool back down until in the morning hours, especially up stairs (upstairs may need a separate AC unit), and maybe a few more chairs on the deck. We had a great time in the cabin and only suggests the improvements to make it even a better experience. Office personnel were fantastic and the maintenance man was very quick to respond to our hot tub concern. Not sure why, but the breaker to the first floor bedroom kicked but we reset the breaker and it was fine. Thanks for an enjoyable week in your cabin. Thanks, Greg Potter

Other than the king bed upstairs didn't have a fitted sheet, everything else was great.

Good communication regarding reservation process. Also, very responsive to phone calls.

We loved our stay and plan to return. The quality of the stay and amenities make it worth it.

We really enjoyed our stay and the cabin was well-kept.

It was beautiful! Loved the view, the bedrooms and 2 bathrooms. Really enjoyed the hottub and rockers on the deck.

Everyone was so friendly, I had a question about the hot tub and they responded very quickly.

Cabin was clean, easy to get to and great fit for our family.

The reservation process was easy and customer service very attentive. This experience was exceptional!

We really enjoyed our stay! Check in and check out were very easy and the staff were very responsive to our questions. Everyone was very pleasant.

We loved our cabin. It was super clean, comfortable beds, well equipped, and had an amazing view. We would definitely return to this cabin on another visit to The Smokies !!!!

Expectations were met as explained and signed for in the agreement. We knew the initial set of consumables was given to us, but did not consider the 3 rolls of TP that were given to us. ran out halfway through...may be a note to provide to future renters...........

It was a great location and clean cabin. The check in was easy and the view was amazing.

Clean cabin, beautiful setting, very pleased! It was a very quiet and peaceful experience.

Great experience! Second time we have stayed & we absolutely loved it. 10/10.

The cabin was amazing. Very clean and cozy. I would come back again!

Great team and great cabin. Love staying at this cabin.

Excellent accommodations! Very clean and neat with an outstanding view.

Everyone was exceptionally nice. Loved how they got tv guy out fast. Cabin was immaculate and clean! With all the experiences I've had in life, this place tops all of them!!!

We enjoyed our stay and will likely stay again. Our only negatives were issues with the fridge and dryer. Maintenance was quick to respond. Also, our garbage was not emptied while we were there and it had started to smell by the time we left after a week. Not sure how frequently garbage is emptied but we noticed it piling up at other cabins as well. Other than that, our experience was great! The staff was attentive and helpful.

The view was great check in was easy. It would have been nice to have a different way to checkout other than calling

This cabin is amazing! It was clean, views were incredible and the hot tub was working great. No complaints and staff was super helpful

Great cabin, and the process of renting was easy! Love the place!

Very clean cabin. We loved our stay. A few things to improve the stay would be to add a grill scraper and a few more drying towels/wash cloths for the kitchen. The toaster only worked on the right side. Overall, we loved our time here and actually ate dinner most nights at the cabin because it was so gorgeous and comfy. We loved waking up, rocking in the chairs on the patio, and sipping our coffee.

The view was beyond exception! The cabin was in top condition. We will be back in the future.

It was a great experience. We will rent this cabin again

we had an excellent stay. finally got to see snow on our check out day

Beyond expectations. Lovely cabin, clean, warm and cozy. The view from the porch was the best part of our day, everyday.

Like how you all are keeping up with maintaining the cabin in good condition and that everything was clean.

Check in was fast and simple. Upon arriving everything was clean and orderly, the cabin was well maintained upon first inspection and the view was amazing. On day one we received a fast response with some wasp issues which was taken care of so we were able to the use the hot tub. However we did call later in our stay for more trash bags and for help getting the jacuzzi in the master bedroom to work but never got a response, we ended up having to use some trash bags we brought to dispose of all our trash as we did utilize the kitchen for our entire stay.

Beautiful place and great view, absolutely loved it and would stay there again

Excellent customer service. Cabin exceeded our expectations. The view is perfect. Thank you for making our anniversary one to remember.

The house was beautiful and very clean. We loved every moment in the house! We will definitely be back again!

Our stay was amazing. The house was so clean and the hosts were so pleasant to deal with. Everything went so easy and smooth ! Great rental !

You returned my call twice.Cabin very clean and we'll stocked. Loved the amazing view. Very quite and peaceful. Loved it!!

Its always a beautiful experience every time we stay at this cabin ! Just love it. We return next year

Best Mountain View’s and super clean!! By far, the best place to stay in eastern TN.

I enjoyed the cabin as being clean and for not allowing pets or smoking. I have allergies to smoke and pet dander and that’s one of the reasons we chose heritage cabins . My wife and I are retired and visit the magestic Mountain View cabin twice a year , we just hope that the price doesn’t keep on going up or we won’t be able to afford staying there .

The cabin was amazing! Everything was perfect! Looking forward to coming again .

Heritage Cabin Rentals were very easy to work with. No problems at all. They even called the next day to just check and see if everything was ok and remind us if we needed anything not to hesitate to call. It was very simple to check out also. All we had to do was call and tell them we were leaving.

Everything went smooth without any problems. We had to leave earlier than expected but was due to a medical issue.

Amazing majestic views of the mountains and the sunrise was spectacular to see every day.

Beautiful! Clean. I wish I would have known I would need to bring my own pot holders, dish stuff, etc before I came. I would have brought it from home instead of spending time shopping.

very nice cabin, clean and location was great, not to far from the town and main strip.

Beautiful Cabin, smooth check in process, great place to stay!

We had a wonderful time, incredible views, easy access, somewhat secluded, very clean and welcoming.

The staff were very courteous. Someone even called the next day after checking in, to make sure everything was up to our expectations. The name of the cabin says it all. We will request this one again.

Cabin was beautiful, clean and comfortable. The view from the deck was outstanding. Our son loved the hot tub, and he played pool every day with his dad. Location was good. Away from the hustle and bustle of town, and very quiet!

Just beautiful ☺. We enjoyed everything about our stay. All had a great time

Good customer service and a smooth check-in and check-out process.

From the moment we found and booked our vacation, to the moment that we had questions and got answers and to the moment we left Pigeon Forge the experience was amazing! 5 days of memories that we will always have and if anyone asks we would definitely your company!

Great experience, beautifully maintained cabin with all the amenities. Two lazy boys would be nice.

Everything was great. The cabin was clean and comfortable. We will be back.

This is the third time we have stayed in the Majestic Mountain View cabin (previously was Changes it Latitude). The cabin was in great condition, clean and well stocked with essentials. I was impressed with kitchen items that were available for use....everything we could possibly need. We pick this cabin because of it's spectacular views and privacy since it is on the end of the row. We will be back again next year!

The views were breathe taking. Cabin was very clean and had everything we needed. We would come again.

We really enjoyed our stay with you! Everything was very neat and clean! We would definitely come and stay again on our next trip to the Smoky Mountains! Thank you!

Great cabin, very clean,awesome view. Cozy, well stocked and perfect for a family. I wouldn’t mind coming back

All was great and w had great time as always. Best place to rent from and that is why we se this agency twice a year.

Beautiful cabin with great views. Passcode lock instead of keeping up with a key is great.