Richard

Mar 21, 2025

5.0/5.0

Smooth check in and check out, friendly, helpful staff, very convenient location, great cabin. Easy access for those who have issues walking up stairs (only 3), great parking for multiple vehicles and an area for kids to play in the large parking area. The cabin is an actual 2-bedroom 2-bathroom (1 bedroom and bathroom on the main floor and 1 bedroom and 1 bathroom plus a large game room downstairs), versus one with a loft, so you have privacy and a place for kids to play or hang out downstairs in the game room. Dollywood is literally a few minutes away as are several activities and restaurants.

Donyaill

Feb 23, 2025

5.0/5.0

Great I loved it I had a great time. I will be back with you guys to enjoy. Best place to rent from

Mary

Dec 21, 2024

5.0/5.0

The cabin was beautiful and spotless. Check in and out was effortless. You kept me posted as to what to expect throughout the stay. When I had a couple of questions, a live person actually answered the phone.

Denise

Dec 9, 2024

5.0/5.0

Our experience was top shelf! It would be nice and helpful to have chair or bench in bedroom. Thank you!

Tiffany

Nov 11, 2024

5.0/5.0

We loved everything about the cabin especially the porches and tub!

Joe

Nov 8, 2024

4.0/5.0

air conditioning was too cold on bottom floor and too hot on top floor. other than that, everything was great. We would definitely stay here again.

David

Oct 11, 2024

4.0/5.0

Great place, would stay again. One way street with a difficult turn in for large vehicle

Christine

Sep 21, 2024

5.0/5.0

Very nice cabin. Easy check out. We were very confused because the address provided did not register on GPS to the entrance of the cabin. We found an employee who directed us to use the cabin number instead. Once we looked for 240 we found it. It was a very frustrating start.

Melanie

Jul 6, 2024

5.0/5.0

Great cabin. Easy to find. Comfortable and clean. Would stay again.

Aaron

Jun 23, 2024

4.0/5.0

Our only complaint was that the air conditioner couldn't quite keep up with the heat. It froze up one day, and had to be thawed. The maintenance staff was great though. A ceiling fan in the first floor living room would have helped a lot.

Elizabeth

Jun 13, 2024

5.0/5.0

The cabin was clean and had all the amenities we wanted.

Rhonda

May 21, 2024

5.0/5.0

Wonderful is the best way to describe our stay. Just wonderful

Mark

Apr 14, 2024

5.0/5.0

Absolutely gorgeous place! Wonderful amenities and wonderful experience! Everything was top notch and very clean! Staff very helpful and nice! Will absolutely be back! Thank you!

Regan

Apr 7, 2024

5.0/5.0

Stay was amazing. Everything was cleaned and very convenient to pigeon forge strip.

Melissa

Mar 29, 2024

5.0/5.0

The cabin was great. Spacious, clean, Rooms were all clean, plenty of dishes, pots and pans etc to use. Nice bathrooms and showers. The location is excellent. The resort is quiet and felt safe. We wanted to stay longer

Tamara

Feb 19, 2024

5.0/5.0

Awesome location of the cabin. Very well equipped cabin and loved the hot tub.

Ronald

Jan 13, 2024

5.0/5.0

Although the weather was cold, the cabin was warm and cozy. The hot tub was a real treat.

Richard

Jan 4, 2024

5.0/5.0

We love the cabin. It is very close to all activities, but still just far away enough to feel like you are in the woods. The staff are wonderful and very helpful.

Georgiann

Dec 6, 2023

5.0/5.0

Cabin was hard to find at first but found our way after we initially found it

Joshua

Sep 2, 2023

5.0/5.0

It’s was absolutely amazing thank you guys our family had so much of a blast it was clean and the brackets were awesome we thank you guys for being such good people and letting us have time with our family

Robin

Jun 17, 2023

5.0/5.0

Terrific dealings with Eagle Ridge and this is our second time staying at your property.

Shirley

Jun 1, 2023

5.0/5.0

Everything was excellent to the no contact check in and check out the cabin was very clean.

Thomas

Feb 12, 2023

5.0/5.0

Everything was perfect 2nd year we have stayed in this cabin for our anniversary we will be back for our next anniversary

Teresa

Feb 3, 2023

5.0/5.0

Have never had a bad experience on any of our visits to your cabins! I do wish that Smoky Safari had had smart TV.

Terry

Jan 17, 2023

4.0/5.0

Prompt response to get bird out of screened porch. The screen needs to be repaired.

Janet

Nov 11, 2022

5.0/5.0

Service was above and beyond expected Small issue with reserved cabin led to moving to another cabin. Patsy ev n sent a sweet lady to guide us there since it was after dark.

Mark

Nov 6, 2022

5.0/5.0

Cabin was very clean and what we expected. Will definitely be renting again

Tracy

Oct 24, 2022

5.0/5.0

I have always had good experiences with your company. The check in and check out process is great. I will reserve with your company again.

Scott & marie

Oct 4, 2022

5.0/5.0

wonderful cabin that was clean! Very fun games down in the basement.

George

Oct 1, 2022

4.0/5.0

Great stay and experience. Especially the response to our personal needs

Richard

Aug 27, 2022

5.0/5.0

Check in and check out are really easy. This cabin is by far a step above others we have seen. It has been been well cared for. Great separated living areas with the main floor having the master bedroom a, kitchen and living room. Downstairs has a good sized bedroom and a game room. Both floors have great decks to relax on. Pigeon Forge is awesome. We prefer this setup versus one that has a loft. Level parking for approximately 5-6 vehicles is a huge plus as many cabins have either steep driveways or small limited parking if you have more that one or two vehicles. Definitely a 'must stay there' cabin.

Amy

Jul 25, 2022

4.0/5.0

We have rented the last three cabins from Eagle Ridge. This is the perfect location and is in such a wonderful little area.

Carolyn

Jul 17, 2022

5.0/5.0

After a little mix up about our cabin , everything was great. We were made to feel like we were the only guests they had.

Stephanie

May 22, 2022

5.0/5.0

Everything was great! Loved the cabin and the games! Loved the location. It was so relaxing.

Amy

Apr 3, 2022

5.0/5.0

The cabin was exactly what we had expected from the information on VRBO. Location is great…close to town, but you don’t feel close to town when at the cabin. It is nice to have the private cabin feel, while still having a front office to call for questions. Cabin was very clean and had everything we needed. We enjoyed the hot tub on the screened in deck and used the grill too!

Elizabeth

Mar 28, 2022

4.0/5.0

The overall experience was good. The only problem was the upstairs bath had no hot water and the internet and tv would not work for us. Other than that, it was a great experience.

Thomas

Feb 13, 2022

5.0/5.0

Outstanding place would highly recommend best stay ever in piegon forge

Michael

Jan 23, 2022

5.0/5.0

The cabin was well taken care of and had a homey feel. We will definitely consider coming there again in the future and may even look into buying a cabin there or in a similar resort in the future

Scott

Oct 12, 2021

5.0/5.0

It was a nice cabin , clean and quiet. Close to everything but seemed secluded

Mark

Sep 24, 2021

5.0/5.0

Cabin was clean and as advertised. Had small issue with key code to door upon arrival that was fixed with a quick phone call.

Richard

Aug 31, 2021

5.0/5.0

Easy check in. Great cabin. Just minutes to everything but you feel like you are far away in the woods. We love the Pigeon Forge/Gatlingurg area. We always come for the Smoky Mountain Jeep Invasion. There were approximately 40,000 attendees this year!!! Loads of fun.

Lisa

Jul 17, 2021

5.0/5.0

House was very clean except the closet. There were mouse droppings on the floor right next to the vacuum cleaner. Would have been nice if they were cleaned up before we got there. We cleaned it up.

Sara

Jun 21, 2021

5.0/5.0

Loved it! Everything was great. Other than the squirrels running in the ceiling(sounds like they got in through the roof.)

David

May 21, 2021

5.0/5.0

The cabin was great and all the accommodations were high quality. The only issue that I had was that the cabin is advertised as having a billiards table, however upon our arrival to the cabin we were instead met with an air hockey table. This didn't hurt our experience, but I just wish that the advertisement for the cabin was more accurate with actuality. Otherwise completely perfect.

Donna

Apr 18, 2021

5.0/5.0

I loved staying in the cabin, everything about it was great. Would definitely stay there again.

Cassidy

Apr 11, 2021

5.0/5.0

It was great! The cabin was clean and well maintained! Great location and so close to everything we wanted to do! 10/10 would come again!

Matthew

Mar 27, 2021

4.0/5.0

Our stay was great but we struggled to get the TVs to work. We have a toddler and tried almost every night to get our roku system setup so we could watch movies and it didn’t work on any of the TVs.

William

Feb 16, 2021

5.0/5.0

Only 2 issues all weekend, 1. jets in garden tub in master bedroom did not work, 2. Saturday morning the internet went down, indicated it came back up but said wrong password every time we tried to log on, but it was up and running when we returned Saturday night and had no other outages.

Steve

Jan 4, 2021

5.0/5.0

Excellent staff. Check in was smooth and fast. Great service overall.

Angie

Dec 29, 2020

5.0/5.0

It was a very pleasant stay we will come back again !

Jacob

Dec 6, 2020

5.0/5.0

Everything was clean and easy to find! Thoroughly enjoyed our stay!

Connie

Nov 19, 2020

4.0/5.0

Other than water being clogged in bathroom and kitchen sink it was a good stay. The drive way is extremely steep.

Jolyn

Nov 8, 2020

5.0/5.0

The DVD players were not properly hooked up and we could not use them. Everything else was very nice and clean! We enjoyed our stay!

Gary

Oct 11, 2020

5.0/5.0

Everything was very easy and cabin was exactly as advertised.

Haley

Sep 20, 2020

5.0/5.0

Everything was great. It was beautiful and clean place!! Also close to the strip

Sandy

Aug 7, 2020

4.0/5.0

My family enjoyed the cabin. Layout was great and the cabin was clean. Both hot tubs were nice. Pretty kid friendly. However, we were disappointed that the DVD players could not connect to the TVs. We tried both upstairs and downstairs DVD players and there was no way to connect the DVD player to the tv. Also garbage bags were left in the driveway from the previous renters which brought attention to wildlife at night that woke us up. We never saw the receptacle our email referenced regarding our trash bags so we also left additional trash bags outside as well. On our last night, the first floor tub clogged up. The downstairs tub seems to be fine. We did see a few large ants in the cabin but nothing too alarming.

Tanya

Aug 5, 2020

5.0/5.0

Had a wonderful time. We just wanted a getaway and this was fantastic. Beautiful scenery and quiet nature. Enjoyed our time with our family.

Richard

Jul 27, 2020

5.0/5.0

The Smoky Safari cabin is great!!! Great location to everything. The entire staff we dealt with were very nice and helpful.

Randy

Jul 4, 2020

5.0/5.0

Everything was great. The WiFi stopped working one day and after reporting it within a few minutes someone was knocking on our door and had it working again. Great cabin!

Alica

Jun 14, 2020

5.0/5.0

Everything was clean. Check in and out was easy!! Will definitely recommend!

Richard

Jun 12, 2020

5.0/5.0

Great experience. Great cabin. Love Pigeon Forge. So much to do.

Debbie

May 25, 2020

5.0/5.0

Excellent, our neighbors were very loud!! Maybe have the areas more patrolled at night!! They were loud till about 2:00am!

Rachel

Mar 25, 2020

4.0/5.0

Everything was great, but there was a definite odor in the lower level. Oh! Also, the front right stove burner does not work at all.

Kenny

Sep 15, 2019

5.0/5.0

It's always great to stay at Eagles Ridge. Very nice an clean and great location to to. People in the office are very nice as well. I will continue coming to Eagles Ridge. Thanks

Alan

Aug 9, 2019

5.0/5.0

Very friendly staff that greeted us at check in. We found the cabin ok with the directions giving us. We know your staff may be limited and a good dusting of the cabin would take considerable time, but needs to be done every once and a while. One other thought that crossed our mind would be installing grab bar to assist in getting in and out of jacuzzi would be nice.

Tracey

Jul 2, 2019

5.0/5.0

You were owesome! Enjoyed everything & would love to come back soon!.. it was our 22nd wedding anniversary & it was the best!!!👍🏽

Scott

Jun 23, 2019

5.0/5.0

2nd time staying with Eagles Ridge. We’ve had great experiences both times. The units are clean and well kept. The staff is very courteous and friendly. We will continue to come back.

Ralph

May 27, 2019

5.0/5.0

excellent this was the cleanest cabin i ever stayed in

Sherry

Apr 7, 2019

5.0/5.0

The cabin was very clean! When the air conditioning unit stopped working, you sent someone out in less than 30 minutes and he fixed the problem. Every time we called the office, everyone was very polite .

Lori

Mar 29, 2019

4.0/5.0

Wonderful experience. Only a few minor items such as drippy kitchen sink, one stove element wouldnyget hot, wet area on basement floor.

Desiree

Jan 6, 2019

5.0/5.0

Everything was wonderful. We have stayed with Eagles Ridge for the past two years and we have had great experiences both times. The staff is always friendly and the cabins are always clean and well maintained.

Stephanie

Mar 25, 2018

5.0/5.0

Very wonder place. Staff was very friendly and courteous. cabin was very clean. I will definitely stay again in the future.

ER240 - Smoky Safari

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