Patty

Aug 10, 2025

5.0/5.0

Have stayed with Eagles Ridge every year for many years, and over 20 times in the same cabin. Cabin always clean and satisfactory in every way. We know what to expect and always look forward to our visit.

Patsy

Mar 30, 2025

4.0/5.0

Cabin was clean. Cabin was roomy, bedrooms were large and beds comfortable. Coffee pot did not work. So that meant no morning coffee. Loved the screened in porch. Enjoyed the front porch swing watched the squirrels play. No problem finding the address, parking was great.

Kyra

Oct 13, 2024

5.0/5.0

Wonderfully cozy, comfortable and clean! Super friendly and accommodating staff that made everything very easy. Great communication! Highly recommend

Amy

Aug 27, 2024

4.0/5.0

Our stay was great, but things in the cabin need attention. I have emailed the details of things that need to be done in the cabin that we stayed in. It is a lovely cabin, and the maintenance lady was such a blessing to come and fix the toilet seats. She deserves a raise for sure! Would love to come , and stay again in your cabins!! Thanks!

Shirley

Jul 29, 2024

5.0/5.0

Cabin was perfect for my family. We would choose this cabin when we come back

Deborah

Apr 29, 2024

4.0/5.0

Cabin was nice dining and living room was somewhat small but it worked. Beds were comfy overall it was great again this year.

Kim

Mar 23, 2024

5.0/5.0

Everything was good. We had a problem with the plumbing, but you was right there to fix it. We had a great time at the cabin.

Ronda

Nov 6, 2023

4.0/5.0

We had trouble getting all the TVs to work (to complicated of remote control) BUT the lady that came out to help us was absolutely awesome.

Paola

Sep 3, 2023

5.0/5.0

Cabin in great area! Spacious and ver clean! Would definitely come back!

Lasandra

May 28, 2023

5.0/5.0

the stay overall was amazing, and it also was affordable

Sarah

Apr 8, 2023

5.0/5.0

Great very clean and welcoming everything we needed was st our fingertips

Ella

Dec 4, 2022

4.0/5.0

Check in and check out for trip was great. Courtesy call to see if all was well

Randy

Aug 28, 2022

5.0/5.0

Great nice clean house and had plenty of room close to everything 👌

Mike or dot

Jul 14, 2022

5.0/5.0

great as always staff is helpful and cabin was raedy and clean

Alver

Jun 15, 2022

5.0/5.0

Cabin was clean.easy access to it.pool was only.minutes away.very close to the parkway.

Vicky

Jun 1, 2022

4.0/5.0

Enjoyed our stay, porches need cleaning, more garbage bags please!

Tracy

Dec 26, 2021

4.0/5.0

Easy check in and out. Very roomy and great location

Mary

Dec 13, 2021

5.0/5.0

We stay in one of your cabins during our annual family Christmas vacation. We won't stay anywhere else -- been coming for probably 10 years.

Lyle

Oct 23, 2021

4.0/5.0

Awesome experience. Couple of glitches, but they worked hard to correct the issue.

Latoya

Jul 26, 2021

4.0/5.0

I think y'all did a good job, anytime I called with questions y'all were always there to provide answers.

Becky

Jul 17, 2021

4.0/5.0

I think the cabin was perfect for our group of 7. The kitchen was stocked, 3 of the 4 beds were comfortable-there was 1 mattress upstairs that had a major dip in it and was very uncomfortable. There were plenty of towels. If I had any recommendations, I wish there had been a table and more seating on the front porch. Also, the tables in both living rooms would not extend open to a larger table to play games on. I did give "cleanliness" a 3 because our socks were completely black from the floors. Overall, the cabin was nice and we had a fun week in the Smokies.

Jennifer

Jul 7, 2021

4.0/5.0

Wonderful cabin, clean and spacious. Easy to find. There was a constant sound of running water in one of the bedrooms which made it hard to have a good nights rest. We never found the pool, either.

Patty

Jun 27, 2021

5.0/5.0

Experience was fine. We have stayed in this cabin 20 years. Cabin has always worked fine and had been improved and updated this year. Needs upstairs mattress replaced but no other short comings. Beyond your control but speed and amount of traffic on street much heavier this year.

Marcy

May 2, 2021

5.0/5.0

You were very accommodating. We called the day after we arrived to say we needed a few things and they were very prompt in bringing everything we asked.

Terry

Dec 20, 2020

5.0/5.0

The check in and out process was excellent. No face to face contact but easy instructions to follow.

Sandra

Dec 7, 2020

5.0/5.0

The location of the cabin was great. However, it was in need of some updates. We loved the spacious rooms with in-room bathrooms. We also liked that it had carpet (less noisey), but it needs to be replaced.

Myra

Oct 30, 2020

5.0/5.0

Communication was great. Questions answered quickly. Cabin could use a little updating. Pillows were flat. Cabin was very clean.

Heather

Oct 8, 2020

5.0/5.0

Clean space, easy entry and exit, well furnished, very spacious.

Pauline

Sep 7, 2020

4.0/5.0

Everything worked well, very close to town but still in the woods. Easy check in and out.

Khalilah

Sep 2, 2020

5.0/5.0

The place was nice and clean, very spacious. It was in a convenient spot, yet private enough for us to enjoy quality time together with out the noise from the city.

Angela

Jul 26, 2020

4.0/5.0

Handled every need we had when we called. Friendly service

Hannah-leigh

May 11, 2020

5.0/5.0

Amazing stay and very comfortable very easy to find. Could have been a little more updated but overall was very good.

Curtis

Dec 23, 2019

4.0/5.0

Really liked the cabin and locations girls at front desk was very friendly and helpful updated tv’s would be only thing better . But I would recommend very quiet and comfortable

Kimberly

Oct 26, 2019

5.0/5.0

Friendly and helpful staff. Very courteous upon check-in and quick to fix any issues we had.

Jonathon

Sep 29, 2019

5.0/5.0

The cabin was very clean & beautiful. Loved how it was out out but still yet close access to everything!

Rhonda

Sep 22, 2019

4.0/5.0

We enjoyed our stay. The only things that I would change is the mattresses need upgrade, the TV’s and the WIFI was very weak. But overall it was very good.

Bridget

Aug 10, 2019

5.0/5.0

Excellent, clean rental. Very accommodating of last minute changes! Thank you!

Chaz

Jul 17, 2019

5.0/5.0

Excellent job the cabin was clean and ready to go very spacious cabin worked well for family

Margie

Jul 15, 2019

4.0/5.0

Your agency is always courteous and efficient. For a cabin this size I must say I was disappointed in the size of kitchen and living area. Does need updating.

Carol

Jul 11, 2019

5.0/5.0

Everything was as expected and loved the location. Easy to come and go from cabin to pigeon Forge

Mendy

Feb 18, 2019

4.0/5.0

Everything was great. The TVs need updating, the left stove eye would not regulate but overall our stay was great! The cabin was clean and very roomy.

Teresa

Dec 16, 2018

5.0/5.0

The only thing We could see that needed improvement was the televisions. They were a bit outdated and very small. We had our husbands that wanted to watch football and complained a little about the small tv’s. It was a perfect location and and very clean. We got a phone call once we got settled in from the office checking on us to be sure we didn’t need anything and that was so nice.

Donna

Oct 9, 2018

4.0/5.0

The overall experience was very good. The only compliant I have is on Sunday, I called guest services to pickup the trash because no one had come to pick it up Sunday morning and the lady had a attitude like I was bothering her. She stated she would let them know and then a woman shows up to pickup the trash and we ask for 2 bags and she says let me check and see if I have any! Now why would you come to pick up the trash and not bring any new bags with you?

Patty

Jun 30, 2018

5.0/5.0

Excellent customer service. Stayed with you 19 years. Same cabin 17 years. Cabin could use some updates like new sofa, but we are very satisfied with total experience every year. Thank you for always taking care of us. Hope to see you next year!

Jolene

Mar 15, 2017

5.0/5.0

Love this cabin! We always book with you! I loved getting a night free!

Melissa

Jan 1, 2017

5.0/5.0

We had a great family reunion for new years. The cabin was plenty spacious for all 4 families. We loved that each bedroom had their own bathroom.

ER229 - Brief Escape

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