Gregory

Sep 3, 2024

5.0/5.0

We really enjoyed our stay at the cabin. The only thing is I left my cane in the cabin. It was very sentimental to me because it was my daddy's cane who pass away. My husband called Monday to let them know and was told they were going to call the housekeeping department and call us back to tell us something but we haven't had a reply.

Robert

Aug 29, 2024

4.0/5.0

Internet out and a little hard to find first time since one turn no street sign

Ellen

Aug 3, 2024

5.0/5.0

The cabin was perfect for my family of 4 for our last summer trip of the season!

Erica

Jun 19, 2024

5.0/5.0

The cabin was clean and had all the amenities we expected. Instructions were clear, no hiccups.

Eric

Apr 30, 2024

4.0/5.0

Over all it was a good cabin. Decent location not far from entertainment.. very quick response to the small problem we had with the hot tub and was up and working in no time. Thank you and we will come back definitely

Anthony

Apr 22, 2024

5.0/5.0

Excellent accommodations. very clean and comfortable. the hot tub was ready for use. would definitely stay there again.

Virginia

Mar 29, 2024

5.0/5.0

Very good. Homey very clean loved the hot tub would stay again

Abigail

Mar 26, 2024

4.0/5.0

It was perfect for our short family trip !! Very clean and easy to access.

Cassie

Sep 19, 2023

4.0/5.0

Fireplace wouldn't light and we never could get the wifi to reset. Very clean and quiet.

Sierra

Jul 9, 2023

5.0/5.0

I love that the rental called to check in on us.

Sally

Jun 12, 2023

5.0/5.0

This cabin exceeded all our expectations. Clean, well stocked and comfortable… we felt at home during our stay. We hated to leave… one of the better cabins we’ve ever stayed in!

Rick

Aug 26, 2022

5.0/5.0

Very nice. Much better than a hotel. Likes the privacy.

Ashley

Jul 23, 2022

4.0/5.0

Easy and convenient to book. Great location for access to Pigeon forge and Gatlinburg.

Torrione

Jun 6, 2022

5.0/5.0

The Point of View cabin... was beautiful. The beds were very comfortable. Very peaceful ✌️

June

May 16, 2022

5.0/5.0

This company was so easy to deal with. They even called halfway through our trip to make sure that everything was OK and if we needed anything. Highly highly recommend

Saratti

Apr 4, 2022

5.0/5.0

Very nice place and easy booking process. Received a call during our stay to see how everything was which was nice.

Patricia

Mar 21, 2022

5.0/5.0

The cabin was absolutely gorgeous. The amenities were great like you thought out every detail that we would need.

Jessica

Mar 16, 2022

5.0/5.0

Cabin was beyond my expectations. It had everything we needed and more.

Kimberly

Feb 27, 2022

5.0/5.0

Cabin was clean, had all the amenities we needed. Shops & stores were very close by. We experienced an internet outage. I contacted property mgmt., l received a return call. & she was going to send maintenance.

Pedro

Jan 1, 2022

5.0/5.0

Everything was excellent. The only recommendation is for better garbage pickup.

Janis

Nov 1, 2021

5.0/5.0

Very clean. Nice area. Heritage staff very friendly and helpful.

Linda

Oct 21, 2021

5.0/5.0

Response tim was great. Texting me info and checkout instructions was greatly appreciated. The house does need a few things. We left a detailed list on the counter in the house.

Sandra

Oct 8, 2021

4.0/5.0

Loved the cabin itself st Point of View. However we were under the impression that it was a more private prooerty.

Michael

Sep 18, 2021

5.0/5.0

This cabin was so freaking cool! My partner and I loved it. We loved the wooden smell when we walked in and the hot tub was awesome as well. I loved the setup and the bear themes found all throughout the cabin. Also, we had an excellent booking experience with Brandilyn. We will definitely be in touch with all of you in the future once we come back. Thank you for the awesome stay again!

Amanda

Aug 17, 2021

5.0/5.0

Process to rent and verify cabin was quick and super easy. Cabin exceeded my expectations, will return.

Jason

Jul 19, 2021

5.0/5.0

The cabin was clean and in good shape. Check in and out an easy process.

Horace

May 22, 2021

5.0/5.0

Staff were very nice and helpful. That always helps make a stay comfortable. The cabin was real nice. more than we expected. The hot tub and Jacuzzi was a plus since I have back problems. It was quiet and peaceful which is nice when you want to get away.

Becky

Apr 24, 2021

5.0/5.0

Great location near downtown Gatlinburg and the park. GPS took us right there. Everything was in order, clean and our stay was comfortable. I would suggest additional towels, utensils for the grill, pizza pan or cookie sheet and some additional silverware. Overall a great place to stay.

Brian

Mar 20, 2021

5.0/5.0

We enjoyed our cabin and the whole process was smooth. I appreciate that I received a phone call from customer service during our stay to see if we needed anything. I left a voice mail with customer service during our stay about an issue and they called me back within minutes.

Steve

Nov 24, 2020

5.0/5.0

The cabin was very nice. The lay out is good. Everything worked well in the cabin. We did notice upon arrival the coffee pot lit was broken and the toaster left side was broken. Great stay,

Sayli

Nov 13, 2020

5.0/5.0

Everything was good! Some towels were dirty, but the cabin was clean and comfortable! We had an excellent stay!

Amy

Nov 8, 2020

5.0/5.0

The cabin was beautiful and clean. Wonderful view and it was quite and secluded from neighbors

Joann

Nov 2, 2020

5.0/5.0

Everything was just beautiful. I could've used a few more kitchen items but no big problem cause we ate out.

Lori

Oct 26, 2020

5.0/5.0

Great location! Very clean! Enjoyed the hot tub! We felt at home and loved how everything worked for our family! It was such a great experience and I would love to stay here again!

Joseph

Oct 19, 2020

5.0/5.0

Very clean cabin! Quiet area to relax on our vacation!

Candace

Oct 13, 2020

5.0/5.0

It was a perfect three days of relaxing . The only thing I would change is handicap toilet for us crippled folks.

Brandon

Oct 7, 2020

5.0/5.0

The cabin was awesome beautiful and cozy I wouldn't stay nowhere else

Sean

Sep 28, 2020

5.0/5.0

We loved our stay at the Point of View cabin. The cabin was spacious for my wife and I, well decorated, and very clean. The furniture and beds were very comfortable. The hot tub on the back deck was a nice addition to our stay. I also really appreciated the phone call after our check in to make sure everything was good and to see if there was anything we needed. It meant a lot to me that someone checked in with us.

Sylvester

Sep 14, 2020

5.0/5.0

It was ever nice and relaxing and beautiful grill was great 👍

Brian

Sep 7, 2020

4.0/5.0

The inside was beautiful and comfortable. Basically no view from the balcony, which is strange since the cabin is named “Point of View”. Check in and check out were very easy. Needs a new shower curtain (very dirty) and toilets clogged constantly. But overall happy with the cabin. We enjoyed our stay.

April

Aug 27, 2020

5.0/5.0

I was really surprised at how much room the cabin had. It looked like a mini house. My family really enjoyed the cabin, especially the hot tub

Erica

Aug 14, 2020

5.0/5.0

It was a beautiful cabin. Loved the location and it was very clean!

Brian

Aug 7, 2020

4.0/5.0

Check in/out was easy we ran out of toilet paper and trash bags the arcade game was broke really missed getting to play the classic games the cabin was nice

Erin

Jul 10, 2020

5.0/5.0

Very helpful over the phone with booking. Cabin had all the necessaries. Even though the cabins were close together the place was quiet. The beds do need a little work with their squeakiness but overall a great vacation.

Kelly

Jun 26, 2020

4.0/5.0

Loved the layout and ease of check in via email and text to allow us social distance. Keypad entry was wonderful and convenient. Great place to stay with our family. Several dishes in cabinet not cleaned. Food in drain from previous occupant. Pots and pans in rough shape. Unit says it houses up to six people, but silverware was very limited. Outlet behind master bed is not working properly. Hot and cold water lines to the washer have been reversed. Unclear about check out procedures until day before check out. Would have been nice to know where to empty trash, recycle items or contact the office. No information in unit regarding policy, procedures or contact information.

Shirley

Jun 13, 2020

4.0/5.0

Items lacking: dishwasher soap-need enough for entire stay; need more potholders, one is not enough; need working vegetable peeler. Mattresses need updating- springs make alot of noise when turning over and not comfortable. Couches need updating- as cushions are worn out. Good location.

Michael

Dec 10, 2019

5.0/5.0

the staff was great and really help full anything we needed was taken care of even the extra nights

Marie

Mar 16, 2019

5.0/5.0

It was great . I love the view and how clean it was

Jerry

Dec 4, 2018

5.0/5.0

we enjoyed our stay. Cabin was great. We will be back again.

James

Nov 15, 2018

4.0/5.0

Easy booking. Very good staff. We liked the fact we only had to book 2 nights

Roger

Jul 15, 2018

4.0/5.0

Check in was almost a problem, but another (possibly more seasoned employee) resolved the issue and kept it from being a big problem. The cabin was wonderful and we enjoyed it. It is unfair to consider the cost we paid because we came through a blue green promotion and recieved a discount.

Point Of View

Amenities

Rooms